In a continuation of our Outside Insights interview series, meet Leah Douglas, Director of Guest Experience at Philadelphia International Airport (PHL), & learn how & why airports & zoos share similar visions, plus how Delta is personalizing its customer experience.
In a continuation of our Outside Insights interview series, meet Leah Douglas, Director of Guest Experience at Philadelphia International Airport (PHL), & learn how & why airports & zoos share similar visions, plus how Delta is personalizing its customer experience.
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