How many times have you been ready to make an online purchase when it timed out, or the vendor required too much information and the purchase became just too cumbersome? Frustrated, you abort, maybe vowing to go back when you have more time, but often never doing so. How is it we make it so painful for our customers to give us money?
How many times have you been ready to make an online purchase when it timed out, or the vendor required too much information and the purchase became just too cumbersome? Frustrated, you abort, maybe vowing to go back when you have more time, but often never doing so. How is it we make it so painful for our customers to give us money?
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